phone.vims

AI receptionist

An AI receptionist on your own number

Answer your own Twilio, SignalWire or Telnyx number with an AI receptionist that runs on your desktop: live transcripts, every caller in your knowledge base, and no middleman between your carrier and your computer.

Open PhoneDownload VIMS

Inside VIMS Desktop · macOS · Windows · Linux · ChromeOS · Free

What it does

Phone answers a number on your own carrier account, billed by your carrier directly. Calls reach your desktop through a dedicated phone port and a tunnel, never the main VIMS API, with every webhook checked. The receptionist uses your chosen model — OpenAI Realtime speech to speech, or speech-to-text, any model and text-to-speech, local models included. Each caller becomes a person in your knowledge base with the call’s transcript.

01
Your carrierTwilio, SignalWire or Telnyx — pick a number you have or buy one, after confirming the cost.
02
Runs on your desktopNo server of ours in the path: your carrier talks to your computer.
03
Any modelOpenAI Realtime, or local and cloud models through VIMS speech-to-text and text-to-speech.
04
Live transcriptsEvery call, newest first, readable as it happens, with a hang-up button.
05
Remembers callersEach caller is a person in your knowledge base, with what they asked and what was promised.
06
A fallback when you’re awayVoicemail emailed to you on Twilio; a spoken message on SignalWire and Telnyx.

How it works

  1. Connect your carrier in Phone
  2. Choose or buy a number
  3. Set the greeting and who answers, then turn it on

FAQ

What does it cost?

Phone is free in VIMS Desktop. Your carrier bills you for the number and the minutes, as it would for any phone line.

Is the call audio sent anywhere else?

Only to the model you chose: your local model, or the provider whose key you added.

Can agents read my calls?

Yes, with your permission: over MCP (vims_receptionist_calls) and the SDK (client.receptionist).

How does VIMS Phone connect to the rest of VIMS?

It shares your identity from keys.vims.com and is reachable by agents through MCP and Flow, so it works alongside every other VIMS app.

Related

VIMS Knowledge BaseSemantic searchVIMS CRMContacts, pipeline and tasksVIMS AgentAgent fleet and marketplaceVIMS DesktopLocal AI workspace

An AI receptionist on your own number

Phone answers a number on your own carrier account, billed by your carrier directly. Calls reach your desktop through a dedicated phone port and a tunnel, never the main VIMS API, with every webhook checked. The receptionist uses your chosen model — OpenAI Realtime speech to speech, or speech-to-text, any model and text-to-speech, local models included. Each caller becomes a person in your knowledge base with the call’s transcript.

Open PhoneDownload VIMS